Microsoft Teams Phone | Direct Routing and Operator Connect

How Teams calling connects

Direct Routing connects Teams to a SIP provider through a certified session border controller
Operator Connect connects Teams to an operator from the Teams admin centre

Suitable Microsoft 365 licences with Teams Phone, plus a calling route. We check your licences and plan numbers, auto attendants and call queues.

We are vendor-neutral. We supply and support several cloud phone platforms, so we recommend the one that fits rather than the one we happen to sell.

Side-by-side comparison of hosted VoIP, 3CX and Microsoft Teams Phone for your users
Number porting, handsets and set-up handled for you
Connectivity checked so call quality is right from day one
UK support for moves, adds, changes and faults
For BT Cloud Voice and the PSTN switch-off, see our BT Business Partner site cloudvoice.cloud

We work with businesses, schools, charities and public sector organisations. We do not sell consumer phone services.

Tell Forever Systems what you need and we will come back to you with options, not a hard sell.

Can I keep my numbers with Teams Phone?

Usually, yes. Numbers can normally be ported.

Can I use desk phones with Teams?

Yes. Teams-certified desk phones and headsets are available.